Shipping Policy

This Shipping Policy (“Policy”) forms part of the Terms and Conditions of Sale of MYDROPCART and applies to all purchases made through our website [mydropcart.in]. By placing an order, you (“Customer”, “you”, “your”) agree to the terms outlined herein.

1. Order Processing

1.1. All orders are processed within 1–3 business days of payment confirmation.
1.2. Orders are not processed, shipped, or delivered on weekends or public holidays.
1.3. In case of high order volume, unforeseen delays, or supply chain disruptions, additional processing time may be required. Customers will be notified of any such delays.

2. Shipping Rates and Delivery

2.1. Shipping charges are calculated and displayed at checkout prior to final payment.
2.2. We currently offer shipping across India.
2.3. Estimated delivery timelines are 5–10 business days from the date of dispatch, subject to location and courier availability.
2.4. Delivery timelines are estimates only. We do not guarantee delivery dates and are not liable for delays caused by courier companies, customs, natural calamities, or unforeseen events.

3. Shipment Confirmation and Tracking

3.1. Customers will receive a shipment confirmation email/SMS containing the tracking number once the order has been dispatched.
3.2. Tracking details may take up to 24–48 hours to be activated by the courier service.

4. International Shipping

4.1. At present, we do not offer international shipping.
(If applicable, you can include international timelines, costs, and duties here.)

5. Risk of Loss and Damages

5.1. All shipments are made on an FOB (Free on Board) shipping point basis. Title and risk of loss pass to the customer upon delivery of the order to the carrier.
5.2. We are not liable for any lost, stolen, or damaged packages once they are in the possession of the courier.
5.3. In the event of a damaged or missing package, we will assist customers in raising a claim with the courier service; however, we do not guarantee reimbursement or replacement.

6. Incorrect or Insufficient Address

6.1. Customers are responsible for providing accurate and complete shipping information at the time of placing the order.
6.2. We are not liable for delays, non-delivery, or loss of shipment arising from incorrect or incomplete address details provided by the customer.

7. Contact Information

For any queries regarding shipping, you may contact us at:

📧 Email: mydropcartt@gmail.com
📞 Phone: +91 9873628700
🌐 Website: mydropcart.in